Free trials and promotions

Updated

The short answer

You can give a tier a free trial of 1 to 30 days, or create promotion codes for a discount or a trial. Both are set up in Studio › Monetize.

On this page
  1. Add a free trial to a tier
  2. Intro discounts and sales
  3. Promotion codes

Add a free trial to a tier

  1. 01Open Studio › Monetize and tap Edit on a tier, or New tier.
  2. 02Open Offers.
  3. 03Under Intro offer, choose Free trial.
  4. 04Enter the Trial length, from 1 to 30 days.
  5. 05Save the tier.
  • Only fans who’ve never subscribed to you before get the trial.
  • When it ends, it renews at the tier’s monthly price unless the fan cancels.
  • Trials are on the monthly plan only. Fans can’t pick a bundle or use a promotion code on a tier with a trial.
  • A tier can have a free trial or an Intro discount, not both.

Intro discounts and sales

  • Intro discount: first-time subscribers to that tier get a percentage off their first payment.
  • Sale pricing: set a lower monthly price with a start and end date, up to 90 days. Fans who subscribe during the sale get the sale price on their first payment. Renewals are at the regular price.

Promotion codes

  1. 01Open Studio › Monetize › Promotions and tap New code.
  2. 02Choose a Discount type: Percentage, Fixed amount or Free trial (1 to 30 days).
  3. 03Under Offer to, pick Everyone, New fans or Lapsed fans.
  4. 04Optionally limit it to one tier, set Max uses and an Expiry date.
  5. 05Tap Create code.
  • Share the code, or use Copy link. The link opens your profile with the code already applied.
  • Each fan can use a code once, and a discount applies to their first payment only.
  • You can have up to 50 active codes.

Still stuck?

Write to us and a real person will reply, usually within 24 to 48 hours.