People are asking
- How do I reset my password?
- How do I delete my account?
- How do subscriptions work?
- How do I cancel a subscription?
- How do I get a refund?
- How do I report content or a user?
- How do I reset my password?
- How do I delete my account?
- How do subscriptions work?
- How do I cancel a subscription?
- How do I get a refund?
- How do I report content or a user?
I need help with
I’m a
Quick guides
Four steps or fewer. Hover one to play it.
Browse by topic
11 topics · 47 articles
6articles in subscriptions & billing
Something wrong? Act now.
These go straight to the people who handle them. Complaints are resolved within five business days.
- 01Remove intimate imagesShared without your consent. No account needed.
- 02Report abuse or someone underageAny post, profile, story or message. The most serious reports are reviewed first.
- 03Take down stolen contentFile a copyright notice for content that’s yours.
- 04Secure a hacked accountWhat to do first, and how to get back in.
The fine print
The documents our rules come from. The articles above explain them in plain words.
- Community guidelinesThe rules, in plain language
- Terms of serviceThe agreement you accept by using Fanulu
- Privacy policyWhat we collect and why
- Refund policyCancellations, refunds and chargebacks
- Copyright policyHow DMCA takedowns work here
- 2257 statementRecord-keeping compliance
- ComplaintsHow we handle them, and how fast
- ContactBilling, complaints and appeals
Still stuck?
Write to us and a real person will reply, usually within 24 to 48 hours.