Fixing problems
3 articles
Playback, loading and notifications.
- Videos won’t playMost playback problems clear up when you choose Try again, reload the page or check your connection. A lock on a video means it’s for subscribers or needs to be unlocked, which isn’t an error.
- Fanulu is slow or not loadingReload the page, check your connection and update your browser. If Fanulu still won’t load, email support with your device and browser.
- I’m not getting notificationsFanulu shows notifications inside the app, in Activity. We don’t send push notifications or activity emails, so check Activity, and make sure you haven’t muted the conversation you’re waiting on.
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